Returns & Exchanges
We want you to feel confident in every performance, which is why we offer a 30-day return window for all unworn dancewear and accessories in their original packaging. Please note that for hygienic reasons, tights and undergarments cannot be returned once opened.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original manufacturer packaging with all tags attached, ensuring shoes have not been worn on hard surfaces.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will issue a refund to your original payment method within 5-7 business days.